CRM mishonga inouya mumhando mbiri dzakasiyana: software uye service.
CRM software inoisa pahofisi yako yekombiyuta kana server, uye data inogara ikoko zvakare. Kubudirira kune software ndeyekuti iwe unongofanira kuribhadhara kamwe chete uye kuti iwe unenge wakanyatsogadzirisa zvose purogiramu uye data mukati maro. Semuenzaniso, kana kambani yemapurogiramu inoparadzanisa shanduro yakatsvaga uye iwe uchida shanduro yekare iri nani, iwe haugoni kuisa zvarudzo. Izvo zvinotadza ndezvokuti iwe uchafanirwa kugadzirisa hurongwa hwekugadza uye chero upi noupi hwehutano hunomuka, uye kana chimwe chinhu chichiitika kumahofisi ehofisi yako, iwe unogona kurasikirwa nedhadha rako rose. Kana iwe uchienda ne-software sarudzo, iwe unoda kunge uchida kuchengetedza makopi e data munzvimbo dzakasiyana dzakasiyana kana kombiyuta yako huru ichifa kwauri. Uyezve, iwe uchada kuisa software pane kombiyuta yevatengesi.
CRM mazano anowanikwa paIndaneti. Iwe unowanzobhadhara mari inopfuurira yekuwana mazano aya, uye unogona kuakwanisa kubva kune chero makombiyuta-akawanda maitiro anongoda iwe kuti upinde nehita yako yakachengeteka nephasiwedi.
Kubudirira kumasangano ndeokuti ivo vanogadziriswa pane zvigadzirwa zvemupiki, kazhinji nemakachengetwa nemasevhisi akawandisa kuitira kuti hazvigoneke kuti iwe ucharasikirwa nedhidhiro kunyange munguva yenjodzi. Ndiyo mutoro wemupiki wekuchengeta basa racho richimhanya, saka basa rako rekusimbisa rutsigiro rucharamba risina.
Kukanganisa ndechokuti kana mupiki ane dambudziko-kana kuti anobuda mubhizinesi-iwe unogona kurasikirwa nedhizi rako kana kwekanguva kana kuti zvachose. Kunyangwe kurasikirwa neukambani yako yekutengesa kwekanguva kuchapedza kuwanikwa kwako kune data, iyo inogona kuva chero chinhu chinogumbura kubva kune njodzi zvichienderana nekupedza nguva.
CRM mitengo inotangira kubva kusununguka kusvika kuzviuru zvemadhora. Kana iwe uchingotanga kubuda, sarudzo yeRRM yakasununguka kana purogiramu yeproofisi nzvimbo yakanaka yekutanga. Vakawanda veRRM vapeji vanobuditsa zvose shanduro yakasununguka uye imwe yakawanda yakabhadharwa shanduro, saka kana iwe ukabuda purogiramu yakasununguka, zviri nyore kuti uvandudze.
FreeCRM.com
FreeCRM inoshanda yeRRM inokubvumira kuti uchengetedze vatengesi vekutengesa , chengetedza pipeline yako, uye inosanganisira dambudziko rekutengesa tiketi yehurumende (kana iwe uchida kuishandisa iko kwekambani yekusimbiswa kwekambani yako). Iyo inouya mumashanduro maviri: FreeCRM, iyo ichokwadi yakasununguka uye inokubvumira kupinda mukati marekodhi 5000, uye FreeCRM Pro, iyo isina kuchengetedzwa kusingagumi uye zvimwe zvingasarudzwa asi zvinoda kuti iwe ubhadhara mari yemwedzi.
SugarCRM
SugarCRM iyi yakazarura purogiramu software, zvinoreva kuti purogiramu yekugadzirisa inoparidzirwa pasina uye ani naani anobvumirwa kuishandisa nekuishandura iyo pasina.
Saka kana iwe kana mumwe wevashandi vako ane unyanzvi hwekugadzira, iwe unogona kutora mutsara weS SugarCR uye unogadzira CRM yako pachako. Vashoma vashandisi vekushandisa vanogona kungozvitsvaga Sugar Community Edition uye vashandise seyokusununguka. Kana uchida izvo zvaunoona, unogona kutora SugarCRM's Pro version, iyo inosanganisira zvimwe zvinhu zvakadai se Mobile Mobile Mutsigiri asi ine mari yegore negore.
Pipeliner
Iyi yeRRM yepurogiramu yepurogiramu yepurogiramu yakagamuchira 5-nyota inotarisa kubva kuCNET uye yakakosha mararamiro ekugadziriswa kwayo kwemashandisi Pipeliner inokubvumira kupinda mutsva mutsva (inoreva kwavari se 'mikana'), gadzirisa hutungamiri huripo, uye shandura hutungamiri huno kuburikidza nehuwandu hwekukanda-uye-kudonhorera. Purogiramu yacho inosanganisira bhuku rakabatana rebhuku uye nguva inobatsira kutarisa zviitiko zvinoitika.
Zoho CRM
Zoho.com inopa rubatsiro rwakakurumbira rweRRM iyo yakasununguka kusvika kune vatatu vashandisi uye 100,000 zvinyorwa.
Kutengesa maqembu anoda mamwe mabhizimisi anogona kupinda kushanduro yeUnited or Enterprise panzvimbo. Zoho CRM's free edition inewo 'plug-in' dzekutsvaga vanotengesa vanoda zvimwe zvimwe zvinhu asi havadi kutenga purasi yose.