Chii Chinonzi Virtual Call Center Agent?

Zvaunoda Kuziva Kuti Uve Musha Wekudaidza Musha

Getty / deepblue4you

Tsanangudzo yeJobho:

Virtual call centers mabasa epamba-pamba umo vanhu vanobhadharwa semushandi kana kushanda semakonkondi akazvimirira kupa foni, kukurukurirana, kushandiswa kwevatengi, kana michina yekusimbidzika kubva kuhofisi yavo yeimba.

Kufanana nevanoshanda mumutambo wechipatimendi , musha-based call call centre vanoshandisa inbound uye / kana kubuda foni nhare uye kazhinji vanotaura uye email zvakare. Makambani angashandisa zviyero zvekufambisa mahofisi ekupa vatsigiri vekambani yavo sangano (semu Hilton Hotels ) kana kontrakiti yekupa nhare yefoni inotsigirwa kutsigira vamwe.

Izvi zvinozivikanwa sebhizimisi kushandiswa kunze kana BPO .

Virtual call centre agents vanogona kuita terekmarketing kana kutengesa, kushandiswa kwevatengi, kuvhenekera kwechitatu-party kana kutsigirwa kwekambani yefoni dzisina kubuda kana dzinopera. Zvichienderana nevashandi, vamiririri vanogona kupa imwechete basa kana basa ravo rinogona kusiyana.

Kazhinji inowanikwa inowanikwa inowanzopa uye inotarisira zvinhu zvose zvekumba zvekufambisa uye mabasa anoshanda kuti aite basa racho. Kuti uwane mamiriro acho ona ona iyi Virtual Call Center Jobs List

Chiitiko / Unyanzvi / Dzidzo

Zvakaitika kare munhare yevatengesi vhidhiyo inoda chaizvo. Dzimwe makambani achabvuma ruzivo rwevashandi mukutengesa kana dzimwe nzvimbo dzisina foni. Makambani anotarisa vatsvaki vanozvikurudzira nemararamiro akanaka uye unyanzvi hwekugara kwefoni. Kazhinji, ruzivo rwemasvomhu nekunyora, uyewo ruzivo rwemashoko ekugadzirisa izwi, anotarisirwa. Chikoro chechikoro chesekondari kana GED inowanzodiwa.

Zvakawanda zvinoda uchapupu hwekukodzera kushanda muUnited States Kuti uwane mamwe mashoko ona iyi Virtual Call Center FAQ

Tsika / Kureba Kwebasa

Makambani anoshandisa mahofisi emahofisi emahofisi ehurumende pamwe chete nevashandi vekutengesa nevashambadziri vanozvimirira. Chikamu chechikamu uye chenguva pfupi chakakurumbira; asi basa renguva yakazara rinowanzowanikwawo zvakare.

Kubhadhara

Chengetedza mazera kubva pamadhora mashoma kusvika ku $ 30 pane nzvimbo dzakasiyana. Kazhinji mabasa akawanda anowirirana nechepamusoro pemari. Avo vanobhadharwa semakambani ekuzvimiririra vanowanzoita mari yakawanda kune avo vakashandira sevashandi.

Mutero Wechibharo uye Frequency

Virtual call centre agents vanobhadharwa paawa imwe neimwe, paminiti imwechete kana pote-call. Kuti uwane mamwe mashoko, ona nyaya ino Call Center Pay Structures . Vazhinji vanobhadharwa pamasangano maviri-masikati kana pamwedzi.

Hiring Process

Mazhinji emakambani anoshongedza vashandi vekushanda-pamba-pamba vasina kubvunzurudzwa chiso nechiso. Kazhinji inyanzvi yekuongorora inyanzvi yepamutambo uye inobvunzurudzwa yefoni inoshandiswa. Chikamu uye chekuongorora zvikwereti zvakajairika. Mamwe makambani anoita kuti vashandi vanobhadhara izvi.

Geographical Requirements / Nguva Yakaenda Kubva Kamba Yeimba

Virtual call call agents havawanzodi kushanda kure nehofisi yavo yekumba. Kunyange kurovedza kunowanzoitwa kubva kumba. Zvisinei, makambani akawanda ane zvido zvekugara uye vanobhadhara chete kubva kune dzimwe nyika dzeUnited States.

Purogiramu Flexibility

Pakati pekambani dzakawanda dzinobhadhara mahofisi ekufonera, kune mahedheni akawanda anowanika. Vamwe vanoda kuti vashandi vashande mamwe mavhiki kana manheru masikati, asi vamwe havaiti vhiki neawa manheru. Saizvozvowo, zvimwe zvinoda kushandiswa kwemaawa mashoma, asi vamwe havaiti chekuita nezvemaawa anowanikwa.

Vazhinji, kunyanya avo vanobhadhara makontraketeni vanozvimiririra, havana mvumo yekurwisa vashandi vari kushanda kune imwe kambani zvakare.

Child Care Arrangement

Vaya vane vana vaduku vachada kugadzirisa vana. Vana chete vanozvigadzirira, kunze kwekukurumidzira, vanogona kuva mumusha pasina mumwe munhu mukuru achivatungamirira. Sezvo tambo dzisingabviri dzisingabvumirwi, mutambi haagoni kubva panzvimbo yake kuenda kundotarisira mwana.