Industry:
Bhizimusi rekubudiswa kunze kwebasa (BPO ) rinopa rubatsiro rwakakosha rweumhizha, kutengesa, kufamba uye kubhengetesa mavhisi uye basa revatengi pamwe nekupinda kwedhidhiro uye kushandiswa kwemashumiro.
Company Description:
Kubva muPlano, TX, Kugadzirisa Matanho emitemo pachayo se "kambani yekutanga kushandisa vashandi vose veimba-based customer sales and agents agents." Yakagadzwa muna 1996, kambani inobhadhara makontrakita akazvimirira vese call centre agents kumasevisi evanoshambadzira call call centre.
Kuwedzerwawo kunobhadhara makontrakiti ekushanda kwepasita.
Zvikwaniro:
Vaiti vanofanira kuva nemakore gumi nemasere. Kushanda Nesarudzo "rinotarisa vanhu vane ruzivo, vakadzidza, uye vanokurudzirwa" kuzadza zvaro. Agent anodiwa kuti ape pakombiyuta zvishandiso, mutsara wefoni uye webasa (DSL, fiber optic kana tambo). Ona zvakawanda pamusoro pezvinowanzodiwa zvekufambisa foni yehofisi yehofisi .
Mhando dzeKubata-pa-Mzvimbo Zvitadzo:
Kushanda Nesarudzo kunobhadhara makontraketeni akazvimiririra kuti ashande purojekiti mumapurisa ekumusha, sevashandi vekufambisa uye pane kuiswa kwemashoko.
Virtual call centre agents vanoshandisa basa risina kuwanikwa uye risina kubhadharwa nevatengi, kutengesa, kutsvakurudza kwemusika uye / kana kutsigirwa kwekambani. Izvi zvinogona kusanganisira kunyora, kutengesa kwekutengesa, kusungirirwa, rubatsiro rwebhuku uye rubatsiro rwekambani pamagetsi, mawebsite, software uye telephony. Agent anoshanda nevatengi pamusoro pefoni, kuburikidza nekutaura paIndaneti uye email.
Iko kambani inotsvakawo mazita maviri. (Ona mamwe mabasa emitauro miviri .) Kambani inobhadharawo vatambi vanofambira neruzivo rweApollo, Amadeus, Galileo, Saber kana WorldSpan uye ruzivo rwekutsvaga kwekambani.
Mukuwedzera kune call call centre agents Working Solutions vanobhadhara mabasa ekupinda ma data , izvo zvisingaiti nguva yefoni.
Kubhadhara uye Kubatsirwa:
Nokuti Kushanda Nesimba kunobhadhara makontraketeni akazvimirira pasina chigadziro chemari midiki kana maawa emaawa pavhiki. Zvisinei, nzvimbo yacho inogona kunge iri nguva yekufambisa . Kambani inoti mapurogiramu ayo, ayo ose anobhadhara zvakasiyana, achibhadhara chero kupi zvako kubva $ 9 kusvika $ 30 neawa. Zvisinei, vangave vasati varove kuverenga kubhadhara pamutengo weawa. Agent Invoice Working Solutions, zvichibva pamabasa avo ekubhadhara mirairo, uye inobhadharwa vhiki mbiri.
Kana yakagamuchirwa muChina Solutions, vamiririri vanofanira kushanda kune mapurogiramu akasiyana-siyana. Kana yakagamuchirwa mune purogiramu iyo mujeri ichapfuura kuburikidza nekudzidziswa, iyo inogona kupedza mazuva kana vhiki. Kana iyo mumiririri achinyatsogadzirisa kupedza, iye kana kuti achawana chirongwa.
Zvakare nokuti inobhadhara makontraketti akazvimiririra, kambani haina kupa zvipo zvemarudzi ose. Kuti uwane mamwe ruzivo pamusoro pekusiyanisa pakati pevashandi nevakambani, ona Kuzvidzivirira Kwebasa kana Basa: Ndeipi Izvo Zviri nani?
Agent anokwanisa kusarudza maawa avo paIndaneti. Zvisinei, kuwanika kwemaawa kunogona kusiyanisa kuita kuti zvive zvakaoma kuwana hupenyu hwenguva yakazara pa Working Solutions. Pasinei nehuwandu hwavo sevanopinda makonji, vamiririri havabhadharwi chero mari yekambani.
Geographic Restrictions:
Iyo ikambani inoshandira Agents OnDemand munyika yose yeUnited States uye kubva kumativi ose enyika. Zvisinei nhamba yemapurogiramu, kunyanya call call centre, kune vagari vasiri kunze kweU.S. inowedzera.
Kushandisa kuKushanda Solutions:
Isa chikwata chekutsvaga paIndaneti kuburikidza newebsite yekambani (link iri pasi apa). Iwe unogona kubatanidza zvakare zvakare mumashoko ekutaurira kwekushandiswa. Pakuguma kwekushanda kwekuIndaneti, iwe uchabvunzwa kupindura mibvunzo mishoma muchikamu chimwe chekuongorora. Mhinduro dzakawanda uye dzakanyorwa-mhinduro dzichaedza ruzivo rwako rwebasa revatengi pamwe nekuongorora unyanzvi hwegiramende nekunyora.
Mushure mekutumira izvi, muchakwanisa kupedza chikamu chechipiri chekuongorora. Nokuda kweizvi iwe uchadana uye unyore mhinduro pamusoro pemamiriro ekutengeserana nevatengi.After iyi shanduro yako ichaongororwa uye iwe uchazoziviswa kana chikumbiro chako chizoiswa mu "kumirira dziva," zvichireva kuti iwe uchafungidzirwa pamikana inofananidzwa newe zvikwaniso.Kana pane mutsara iwe uchasangana ne email.
Inogona kutora mavhiki mashomanana kuti moths ienzane neyekutanga purojekiti.
Working Solutions Solutions Website
Kana izvi zvisinganzwisisiki semabasa ekufambisa basa, tarisa uwandu hwemamwe mabasa ekumusha kwepamba kana mapepa emakambani emakambani ekufambisa.