A Basa Pamba Job Job Profile
Apple Inc. (inowanzozivikanwa seApple) isangano reAmerica rakasiyana-siyana rekambani yekombiki iri muC Cupertino, California, iyo inogadzira, inokura, uye inotengesa vhizimusi magetsi, computer, maintaneti, uye makombiyuta. Iwe unonyatsoziva nezvezvigadzirwa zvazvo zvinosanganisira iPhone, iPad, iPod, iMac, Apple TV, iTunes uye iOS system operating system, iyo pamwe, pamwe, yakashandura hupenyu hwedu hwose.
About AppleCare
Kazhinji Apple hardware inouya negore rega rega warranty uye kusvika kwemazuva makumi mapfumbamwe emasere ekusimbiswa kwefoni, iyo inopiwa na AppleCare. Ndega AppleCare zvigadzirwa zvinokupa rimwe-stop service uye rubatsiro kubva kune nyanzvi dzeApple, saka nyaya dzakawanda dzinogona kugadziriswa mune imwe chete call. Vakakunda zvikomborero zvakawanda zvebasa rakanaka, kusanganisira JD Powers 'kugutsikana kwekodzero yekudzidza kwemakore mazhinji mushure.
Yakawanda yeApple-home-based customer service jobs, inonzi Apple At-Home Advisors, inowanikwa mahofisi emahofisi (anosanganisira chat).
Pamusoro peApp At-Home Advisors
Apple At-Home Advisor mabasa akazara-kana chikamu chenguva dzekushanda munzvimbo yekufonera , kwete sevakambani vezvimiririra. Sokutaura kwekutanga kwevatengi, At-Home Advisors vanoongorora nyaya uye zvinetso. Kunyanya, vanopa rubatsiro rwe iPhone, iPod, iPad, iMac, MacBook, MacBook Pro, Mac Pro, AirPort, uye Apple TV.
Unyanzvi hwemiviri hungave huwandu hwekuwana imwe yezvinzvimbo. Pakati pemitauro yaidiwa ndiFrench, Portuguese, Spanish, Japanese uye German. (Ona mamwe mabhizimisi ekufambisa mabasa .)
Apple inobhadhara vose vanogara kwenguva refu uye kwenguva pfupi (yegore) vashandi-vashandi vekumba. Ona mamwe makambani ane holide WAH mabasa .
Uyewo Ona: Zvimwe Basa-pa-Kambani Makambani Makambani
Iko kambani inobhadharawo makamuri-based call centre mahofisi kuti atarisire At-Home Advisors.
- Maawa : Zvikoro zvevadzidzi ndezvikamu zvenguva muchikoro chechikoro (mashoma maawa 16 pavhiki) uye nguva yakazara panguva yekuzorora uye zhizha. Vasiri-vadzidzi vanofanira kuzvipira maawa makumi maviri nevhiki nehutano hwekuwedzera kana zvichienderana nezvinodiwa. Nokuda kwekuda kwemazororo, AppleCare inoshevedza mahofisi evanhu anofanira kunge aripo kuti aite basa rekuzorodza. Vashandi vanoita mabasa akasiyana-siyana pamisangano yezuva-7 (kusanganisira usiku uye vhiki dzevhiki).
- Kurovedza : Kubhadhara kurovedzwa kwemavhiki mana uye nguva yakazara. Advisors vanodzidzisa kubva kumusha, vanowana vadzidzisi kuburikidza nemamiriro ezvinhu chaiwo. Vanodzidza pamusoro pezvigadzirwa zveApple, matambudziko, kubatsiritira vatengi, uye zvishandiso zvebasa uye nzira.
- Zvikwaniro : Kune vasiri vadzidzi vanozvitsvakira nzvimbo idzi, makore maviri ezviitiko muhutano hwekugadzirisa matambudziko (mu-munhu kana pafoni) inodikanwa. Vose vadzidzi nevasiri vadzidzi vanoda ruzivo neIOS, mafoni, mapiritsi, PC kana Mac. Maererano neApple, AA-Home Advisor anofanira kunge "achifarira teknolojia yepamusoro uye ane ruzivo nemakombiyuta," ane unyanzvi hwakanaka hwevanhu uye anokwanisa kushanda nesimba. Vadzidzi vekudzidzira vanofanira kunge vari kunyoresa pamusasa apo Apple ari kuunganidza uye ane 2.7 kuwedzera GPA.Kunokodzera kutarisa chekuongorora hunowanikwawo kune At-Home Advisors. Kune avo vanokumbira nzvimbo dzekutaura, kuverenga 40 WPM kunodiwa.
Bhadhara uye Zvibatsiro
Apple inopa iMac inoshandiswa pairi kushanda kubva kumba. Nzvimbo yepaIndaneti inobata "zvikomborero zvakakura, kubhadharira kubhadharira, uye mushandi wekutsvaga pazvinhu zve Apple." Zvinyorwa pa glassdoor.com zvinorayira mubhadharo weawa imwechete sekusvika $ 10-16 paawa.
Imba yeHofadhi Inodiwa
Hofisi yeApple inoshandiswa yakasiyana neyekuti inowanikwa pamba inoshandiswa kumahofisi ehofisi yepamusoro nokuti inopa kwete kombiyuta kune iyo call call agents asiwo headset pamwe chete. Zvisinei, inoda imba yekuvhara ruzha, dawati, sachigaro ergonomic, shanduro yepafoni yakatsaurirwa, uye Indaneti inosangana nezvimwe zvinoda.
Hiring Locations
Kunyange zvazvo chinonyanya kukoshesa purogiramu yeApp At-Home iUnited States (kushandira mumatunhu anodarika makumi matatu), Apple zvakare inowanzotora chikamu chepurogiramu iyi muToronto, Canada; Cork, Ireland; uye Sydney, Australia.
Pane imwe nguva hofisi yeimba yeApp At-Home Advisor yaifanira kunge iri mukati memakiromita zana eguta rakasarudzwa mubhuku rinotsanangurwa; ikozvino, kunyange zvakadaro, ichabhadharira nzvimbo idzi kubva kune imwe nzvimbo muU.S.
Zvisinei, iri purogiramu yekoroji yeAt-Home Advisors ichiri kungobhadhara kubva kumakolishi chaiwo emakoroji. Izvi zvinosanganisira:
- University of Arizona
- Arizona State
- California State
- San Diego State
- Louisiana State
- Texas State
- Texas A & M
- University of Florida, Gainesville
- Yunivhesiti yeGeorgia, Atene
- Yunivhesiti yeOregon, Eugene
- University of Nevada, Las Vegas
- Yunivhesiti yeNew Mexico
- University of Utah
Kunze kweUnited States
- Toronto, Canada (mutauro wechiFrench)
- Cork Ireland (Shona-, French-, German-speaking)
- Sydney, Australia
Kushandisa Kuve Apple At-Home Advisor
Kuti uwane Apple At-Home Advisor mabasa, enda kuApple At-Home Advisor web page kana kutsvaga Apple's database job database. I-At-Home web page inopa mazano ekusvika kune vasiri vadzidzisi veUnited States, asi sangano rekushanda basa rinonyora zvose. Shandisa "kumba" sechinhu chinokosha kuti utsvake dhesiyo kana kuti sarudza mabasa e "Customer Service uye Support."
Kuti uwane basa kune Apple unofanirwa kuva kana kuumba AppleID. Izvi zvakafanana neMobileMe ID kana zvaunoshandisa kuti uwane iTunes Store, Apple Online Store kana iChat.