01 Chikamu chekutanga: BPO-Strategic Analysis uye Dzidzo
- Ongorora zvakananga uye zvisingaenzaniswi mari uye nzira, kusanganisira zvinyorwa uye zvikwereti zvinorongwa.
- Dzidzidzise pane hutungamiri uye hukama hwehutano hunoda, kuchengetedzwa kwekugadzirisa nekugadziriswa, mikana yekuvandudza mukati, uye chikumbiro chemashoko (RFI)
- Sezvo chikamu chako chekutsvaga sarudzo, funga imwe chete neyevadzidzisi vakawanda, inongova yega inopesana nekukwikwidzana mabhizimusi, uye kuunganidza huchenjeri pamusoro pevangabatsiri.
02 Chikamu Chepiri: RFP Kuvandudza uye Mutengo
- Taura zvaunoda basa, somuenzaniso, nheyo huru, mari, HR, kana IT.
- Rondedzera zviripo zvino uye zvinotarisirwa zviyero zvebasa.
- Ita kuongororwa kwemari kwehupfumi nekubudirira zvinhu.
- Ita yebhizimisi nyaya, kusanganisira mari yekuchengetedza uye inooneka uye isingaoneki nzira yekuvandudza.
- Sarudza mufananidzo wekutengesa, somuenzaniso, wakagadziriswa uchienderana nehuwandu kana huwandu hwezvakabuda-based based pricing.
- Sarudza hutungamiri, chibvumirano chebasa rebasa, uye urongwa hwehukama hwehukama.
03 Chechitatu Chechitatu: Bhidhiyo Yokuongorora uye Kukurukurirana
- Kugovera RFP kune avo vanofanirwa neBPO vanotengesa zvichienderana nebasa rebhizimisi.
- Kushanyira nevatapi uye uvarevere. Kubva pakutsvaga kwako kunongedzera huwandu hwemasarudzo.
- Tanga kutanga kutaurirana.
- Tarisa zvinyorwa uye mufambiro zvitatu kusvika kune mashanu zvakanyatsotsvakurudza nzvimbo dzevashanyi.
- Negotiate kontrakiti, maitiro ebasa, uye mutemo wepamutemo.
- Gadzira hutungamiri nehofisi yehupfumi hweprogram yeBPO
Kamwe kana matanho matatu aya apera, inguva yekutanga kuronga hurongwa.
04 Kuchinja
Kushandura chinhu chinokosha purogiramu inobudirira. Makambani akawanda anokwanisa kubudisa Bhizinesi reBusiness Case kupererwa kweBusiness Case ndicho chinhu chinokosha pakuziva kukosha kune chisarudzo. Kuchinja kunosanganisira zvinhu zvitatu, Mari-Techniki - Sangano Rokuchinja. Tinoona kuti vanhu-chinotungamirirwa neChechi yeChechi yeHurumende ndiyo iyo inonyatsotarisirwa uye inowanzotarisa mukubudirira kweBusiness Case. Izwi rakashandura Kuchinja maitiro rinomesa izvi. Kushandura Methodology inoratidzwa mumufananidzo uri pasi apa:
05 3 Zvikamu zveShanduko
Tinoshandisa vatengi vedu pane imwe ndege yakakwirira kuti tive nenzwisisiro yemazano uye kushanda zvakanaka. Kuwedzerwa kwakadaro kunowanzosangana kuburikidza nePamberi Pokufamba-shanya uye Post-Migration phasesheni yeprojekti.
MuPamberi yekufamba-shanduka, kuongorora kwakasimba kweNzira, vanhu, Technology Infrastructure uye kutungamirirwa kunoitwa kukonzera mapeji emugwagwa mune imwe nzvimbo yakasunungurwa
Pachikamu cheMigration Phase, basa iri pamusoro apa rinotorwa kune imwe nhanho inotevera yekuita kuti synchronicity pakati pevateresi neBPO kubva mune zvinoona
Pamuganhu Post-Migration, nzira dzinoendeswa kumusangano wekambani yekushanda dzinozvidavirira kuti ugadzikane uye kugadziridza kushandiswa. Nzira yakasimba yekuongororwa inoshandiswa kuisa pachena pachena kushanda kwekwereti.