Kuchinja Kutonga Uchenjeri: Chirongwa, Vanhu, Kutaurirana

by Susan M. Heathfield

Kuronga, Kubatanidzwa Kwevashandi, uye Utungamiri Munguva Yokuchinja

Sezvo kukurumidza kwekuchinja kuenderera mberi kuwedzera, shanduko yekushandura inyanzvi inokosha inodiwa nevatungamiriri, vatariri, vashandi veHuman Resources, uye vatungamiri vesangano. Kuti ndikudze uchenjeri hwevadzidzisi vangu, ndakaongorora vaverengi pamusoro pehupenyu hwavo hwekuchinja.

Kuongorora kwakandipa mukana wekusimbisa mazana ezviuru zvechiitiko mune shanduko yekugadzirisa mune imwe nyaya.

Ndakatora uye ndaisa pfungwa dzevadzidzi vangu uye mazano.

Mashoko avo anoratidza maitiro echinangwa sarudzo, kuronga, kushanda, uye ushingi zvakanyanyisa kuratidza kupfuura chero zvandinogona kupa pamusoro pangu. Pano, mumashoko evaverengi vangu, ndiyo mazano avo akanaka pamusoro pekushandura .

Shanduko yeNyika uye Kuronga

"Handifungi kuti kuchinja kwakaoma kuronga kana kufamba." Ndinofunga kuti tinoedza kugadzirisa mitemo, tinotarisira kuti vanhu vagamuchire kuchinja nokuti tinoifarira kana isu tiri kuripa. Kuchinja kunopfuurira kubudirira kana rakarongeka rakakundikana.Ndakaona kuchinja kwakanyatsogadziriswa kusinganzwisisiki, uye chigumisiro chiri kuva marwadzo munzira inoenda kuchinja; Ndakaonawo kushandiswa kwakaipa-kwakagadziridzwa kwakanyatsorongwa, pamwe nemigumisiro yokuti hapana chimwe chinochinja. "
"Kutsika kwevanhu kwakaoma kwazvo, asi ndinotenda nokutendeseka kuti kushandurwa kwesangano kunowanzosanganiswa nekushata kwakaipa nekushaikwa kwekunzwisisa uye chirongwa.Kushandura mitemo iri nyore (hazvirevi nyore). Mukufunga kwangu, 70-90% yehubudiriro kuchinja kushingaira kwandave ndave ndichiita kwave kwakanyanyisa zvakanyanya pane zvidzidzo ... Avo vakakundikana kazhinji havana kuita saizvozvo nekuda kwechikonzero chisina kunaka kana kuti yakaipa kambani yenzira, asi nekuda kweshanduko yakaipa Shanduro nekushanda.

Zvimwe MBA nedzimwe purogiramu dzebhizimisi dzebhizimisi dzinofanira kuisa pfungwa paHuman Performance Improvement uye Organization Development (uye Design) mitemo. Chiratidzo chakanaka uye kusarudzwa kwevatungamiri kunobatsirawo vashandi vepamusoro pamasangano neavo vari nani zviri nani mupfungwa dzinofanirwa kuunza shanduko. Kubudirira kuchinja sarudzo mazano hakurevi kungoziva kwehutsika hwevanhu asiwo kubasa kwekushanduka kwemamiriro ezvinhu.

Vazhinji vadzidzisi vanoona chete hafu yemufananidzo uye vanovimba nezvenhoroondo yehupenyu hwekubudirira. Nzvimbo dzekushanda dzatinoona dzisina mamiriro ezvinhu ezvakaitika kare, saka zano iri richabvisa vazhinji "zvigadziriswe" zvingave zvakamboshanda. "

"Zvakawanda zvandinowona pamusoro pekuchinja hazvina kuchinja pamakore .... zvinodzokorora", zvakadzokororwa, zvakagadziridzwa pamusoro, zvichinzi, kana iwe ukatsanangura chinangwa, dzidzisa vanhu vako (vapei zvishandiso) , kukurukura pamitambo yose inotarisirwa / WIFM / R & R's), (Cherechedza: chii chiri mukati mandiri nemubairo uye kubvuma) uye mubairo wekubudirira, shanduko (uye mapoka) achabudirira. "
"Nzira yekufungidzira inotsigira kuchinja."
"Kuita kuongororwa kwengozi pakutanga uye kuva nepurogiramu chaiyo yokudzivisa kukanganisa kukuru."
"Tsanangudzo yekutumwa , maonero uye zvinangwa zvekuchinja kwekuita. Kuumba kukurumidzira kunenge kudiwa kwekushandurwa."
"Kuumba nekukurukura chiratidzo kunze kwekutanga kushandiswa."
"Kuchinja kunofanira kunge kwakabatana nechinangwa chakakosha, chinangwa chebhizimisi, zvisinei, kutarisirwa kwekutarisira kunopera. Kukurudzira kuratidza kwakajeka, kunononoka kwezwi kunotsanangura kuchinja kwekuita kunoita kuti vanhu vayeuke mafambiro matsva."

Kukurukurirana Panguva Yekuchinja

"Iwe haugoni kukurukurirana zvakakwana kana kutaurira vanhu vakakwana.Vashandi vazhinji vanogutsikana nehuwandu hwemamiriro ezvinhu - 20-60-20.Kutarira pa 60% mukati-kwete pa20% isati yatombozvitenga- in. "
"Iwe haugoni kukurukurirana zvakanyanya. Iva nezvinangwa zvinogona kuonekwa kuitira kuti uone uye utaurire kufambira mberi kwako kune zvinangwa."

"Ita misangano kamwechete pavhiki kusanganisira nhengo dzose dzinenge dzichirwisana kana kuti dzinotyaira pamwe chete muimba imwe chete."
"Kuvaka unyanzvi mukukurukurirana zvakadai kuti kukurukurirana chaiyo kunogona kuitwa nguva dzose."
"Kwete kuedza kupindura mibvunzo yatakanga tisisina mhinduro asi ... kuramba tichivimba."
"Kutaurirana zvakajeka uye nguva dzose, zvikurukuru nezvezviyero, migumisiro, nemigumisiro."
"Kuita sangano rose pamwe chete kunogona kuvaka kukurumidza, kugadzira chiitiko chisingakanganwiki, uye kuumba kushamwaridzana nevezera rako kuti ichinje."
"Kushanduka kwose kunoita sekuunza zvinhu zvitsva kuti zviite; munzvimbo yemusika yanhasi, vanhu vanofanira kuva nesarudzo yekuderedza kana kuderedza mamwe mabasa ... hatigone kuwedzera nekusingaperi."

Kubvunzurudza Panguva yekuchinja

"Kutaurirana 'kupinda' nevatengi.Akafumura vanhu vane mazano ekugadzirisa - nekuwana ushamwari hwavo.Hasambofungi kutevera muenzaniso wekuvandudza.Kutarisa zvikuru pamunhu uye ukama huchiita. sezvo zvichibvira • Kupa shanduko rekushandisa-gophers, catalysts, analysts • Kufunga nezvekuongorora kuitira kuti vanhu vaone kuchinja kuitika • Kuisa pfungwa pane zviduku zvekuchinja kuitira kuti irege kuva imwe-big-bang approach. "

Migumisiro yeChinja

"Takura vakakuvara, vabatsire vanogara kwenguva refu vachiwana imwe nzvimbo kuti vashande."
"Panguva imwe chete, uye zvakare mumamiriro ezvinhu ekuchinja kukuru, usachengete (kwenguva yakareba) chero vapi vabati vekushandira vasingaratidzi zviratidzo zvekuda kubvuma kuchinja."
"Taurai mubairo uye kubvuma kwemazano akanaka uye zvakaitwa, uye chengetedza zvigadziro zviduku zvese pachena."
"Ipai migumisiro yakanaka yekuchinja, uye migumisiro yakaipa yekusagamuchira kuchinja.

Kubatanidzwa Kwebashandi Pakati Pokuchinja

"Lao Tzu ... shanduko yakanakisisa ndizvo izvo vanhu vanofunga kuti ivo vakaita ivo pachavo ... kureva, kubatanidzwa kwakakwirira zviri nani chero bedzi zvisiri kunyanya kukanganisa uye hazvivhiringidzi nevanhu vachibudirira mubasa ravo renguva dzose."
"Ndinozviwana ndoga uye ndinotenda kune vashandirwi vakawanda kuti zvakakosha kuti ivo vanobatanidzwa mukugadzirisa kwehutano." Kuyera kwekubatanidzwa kunobva kune vashandi - mazano anokurudzira uye mhinduro, kugovera zvimwe zvekuita, nezvimwe. kubudirira, ndinotenda apo vashandi vatengwa mukutarisa uye vanoona kuti zvavanoita zvinokosha uye zvinokonzera kusiyana. "
"Batisisa mapoka akakurudzira kuti akumbire mavoti mushure mokutaura kunotarisa kune imwe nzvimbo inonyanya kushanda panguva yekugadzirira zvandakaona dzakawanda zvakasungirirwa zvakarongeka zvikumbiro zvakasununguka zvekushandisa kweboka izvo zvinoshandiswa kuva rusununguko-zvose. kushungurudzika uye kukuvadza manzwiro, zvichiita kuti urambe uchidzivisa nokuti pakange pasina chinangwa chaicho chekuona kubudirira. "

Utungamiri

"Kuchinja kwekuita hakugoni kuva" kusarudza "kune vashandi vepamusoro.Vanotungamira kana kuti vabve munzira.Nyika itsva ichapedzisira yakamira pamakumbo ayo, asi mamiriro ose matsva anoda rubatsiro nekusimbisa."
"Kuchinja kuedza kunofanira kurongedzwa nehutungamiri.Kana kuchinja kwekuita kunowanzoitika uye panguva imwe chete pane dzimwe nzvimbo dzisina kubatana, sangano rinoputsika.Vashandi vanovhiringidzika uye vanovhiringidzika (uye saka vakashatirwa) nokuti vari kutorwa mune zvinopesana."
"Kushanda zvakanaka kwekutarisira rubatsiro hahusi zvakakwana, asi kushandiswa kwehutano kusagadzikana kunogona kuuraya. (Ndakatasirwa kunze nemutungamiriri wepakati akati," Kana tichizochinja, tichatyaira isu pachedu , "kunyange mushure mokunge vatumirwa nevatungamiri vekutanga kuti vabatsire)."
"Kana sarudzo yacho isipo, kuchinja kuchapera.Indaneti yesimba nekutonga INOFANIRA kuremekedzwa, haugone kuchinja zvakananga zvausingazvidzori.Unogona kutungamirira avo vari kutonga, asi hamugoni kuvamanikidza (2) Zvichida haikwanise kuenzana nehukuru hwekuchinja kune zvinangwa zvayo.Zvino iwe unogona kuongorora isangano sangano uye mukana wekuti shanduko, zvisinei, huru kana duku, ichabudirira. "
"Vatungamiri vasina kukodzera vanoita basa mukugadzira kuchinja kwekutsvaga vanogona kutengesa kushanda uye kugadzirisa kusawirirana zuva nezuva."
"Nokuti kungoshandurwa kunodiwa kwekusarudzwa kwehurongwa hazvirevi kuti kushaya mwoyo kunoreva kudiwa.Ndakaona mafungiro aya, mazwi, nezviito kubva kuvatungamiri pamusoro pemakore, uye nguva dzose inopera kuburikidza nekukurukurirana kune sangano uye inoderedza kushanduka kuedza. "
"Pane musiyano mukuru pakati penyaya" yakarurama kuti ikundiwe "(asi zvingava zviri nani kwauri kana iwe usina,) uye" une mvumo yekukundikana. "(Tinotarisira kuti iwe unogona uye unoda iwe kuti uwane zvakanyanya kubva mairi.) "
"Kunze kwekuti avo vari kutsvaga kuchinja vanoziva kuti kuchinja kwekutarisira kunoda kuti vachinje mararamiro avo uye kukudziridza unyanzvi hwavo pachavo, kuchinja hakuzoitiki chero kupi zvako."
"Makambani mazhinji akawanda anopedza nguva yakawanda achitamba nemaonero eesoteric uye" maitiro ezuva "- pane kungoomerera kune zvinokosha zvekushanda, mazano ekubata."
"Kuchengetedza kana kuwana hurumende yekufambisa uye kusika izvo Kotter inoshevedza" sangano rinotungamirira. "
"Kushanda pamwe nekukudziridza boka revatungamiri vasina kurongeka musangano rose pamwe nekuzvipira kwehutungamiri, kutarisa uye kuenzanisa."
"Kutenga-kubva kubva kumusoro uye kuitora nevanotarisira vatungamiri."

Kuvhura Kuchinja

"Vanhu vane ruzivo rwakakwana, kutendeseka, chiremerera, kunzwisisa, uye tsitsi zvine ruzivo rwakakura rwokuchinja."
"Kuratidza zvikonzero zvekuchinja nekuvimbika uye zvakananga zvichabatsira vanhu kuti vatendeuke."

Kudzidza nekurovedza Panguva yekuchinja

"Zivai zvose zvakakosha kudzidziswa uye muzvipe." Edza kusanganisa maitiro akakurudzirwa mberi. Gadzirirai kuchinja, kana zvichibvira. "

Mitsara neBenmarkmark Panguva yekuchinja

"Vatariri vanowanzoona zviitiko sekubudirira pasina kuziva chikonzero-havana zviyero kana zvakajeka zvinotarisirwa pamusoro pechinenge chichagadzirwa.Vashandi vanoona kukanganisa nekufambira mberi zvishoma. Zvakakosha kuti boka rizive: Tichaziva sei kuti isu zvakabudirira here? "
"Ita hurongwa hwekuyera hunoenderana nekushandurwa kwaunoda uye utaurire mhinduro yacho nguva dzose."
"Dhigirizi inotsanangura kusiyana kwemaitiro ezvino uye maitiro aidiwa anobatsira pakusimbisa kuvimbika."

Vanhu Vanokosha Kunyanya Kuchinja

"Vanhu vanogona kuva vakawanda kudarika vazhinji vanotarisira kuti vave, kana vakatorwa zvakanyanya, vakateerera, uye vakabatsirwa."
"Shandisa kuti munhu mumwe nomumwe achagadziriswa sei uye kuti angaita sei izvo zvinokodzera zvavanoda pamwe nemasangano, nekuwedzera kupindira mukuita."
"Kutenda mukukosha kwekuenzana / kusiyanisa pakati pevanhu vari kuchinja."
"Gadzirira vashandi vekushandura. Tarisa zvirongwa zvakawanda uye nguva dzekuchinja."
"Usaneta vanhu vanogara vachichinja zvishoma, sarudza hukuru hunochinja humwe humwe hunokosha hwezvikamu zvako huchatsigira pakarepo. . "
"Sangano uye vanhu vari voga vanofanira kunge vachikwanisa uye vanoda kudzidza (sezvinoitwa kaviri-loop, nezvimwewo) uye vanozvitorera ivo pachavo."
"Chinonyanya kukosha pakubatsira kuchinja shanduro yose kuti iite izvo zvavanoda kuti zvive."
"Usafungidzira kuti unhu hwekushingaira huchaenderera mberi, huisa nzira panzvimbo inozobatsira kuchengetedza chido ichocho munguva refu mugwagwa uri mberi. Gadzirira kuparadza, kwete munhu wese anowanikwa mubhokisi uye izvo zvisingaiti kuparadza kushandiswa kana kusina kuzivikanwa Chinangwa chokukuvara.Tora mikana iripo munguva dzekushanduka, ino ndiyo nguva yekusika yevashandi uye ichipiwa mvumo yekuongorora, zvinhu zvakawanda zvinoshamisa zvingaguma. "
"Tenda uye tendera vanhu kuti vapinde nepakati pezvikamu zvekuchinja (sematunhu aKubler-Ross okufa - kurega, kutsamwa, nezvimwewo.) Vachange vachida, kana iwe kwete kubvuma. , uye kwete kunyanyisa kukurumidza kumuramba kana kutsamwa, izvo zvinozobatsira kushanduka kwekushanda. "
"Tanga nepamusoro, tanga nemunhu mumwe nomumwe, tanga paanenge ari (kwete iwe unoda kuti vave)." Izvi zvinoreva kuti dzimwe nguva unotanga kubva kurongwa kwenguva pfupi uye dzimwe nguva maonero uye maitiro uye dzimwe nguva mazano evanhu . "

Kushivirira muKushandura Kwekugadzirisa

"Unofanirwa kupfuurira mberi kusvikira shanduko yakabatanidzwa mune tsika."
"Iwe unofanirwa kuongorora iyo nzira kuburikidza nehupenyu hwavo hwose."

Sense yeErgence in Change Management

"Kukurumidzira hakuenzani kutya, kutya kunotambudza, kukurumidzira kunobatsira."
"Chengetedza kukura kwemasvondo maviri kusvika ku3 pasina basa rinooneka inokonzera kuedza kuwedzera."
"Tarisa uye ushingaire nekupikisa uye kurwisa." Sezvakangoita kuti vagare pasi, vanhu vanofunga kuti ndezvechokwadi, gara uchigadzirisa.
"Isa danho rekusika nekukurumidza uye nei kuchinja kwakakosha -" kusingafadzi "nekukurukurirana."
"Zvakanakisisa kuchinja maitiro a) seCoo-Technical Systems Planning - inosanganisira zvinhu zvekunze / zvakatipoteredza, zvekugadzira uye zvehupfumi panguva imwe chete.kukurumidza zviri nani.Kana zvinhu zvichitora kwenguva yakareba pasina zviitiko zvinooneka uye kuonekwa, vanhu" vaneta "uye vadzokera shure nenzira dzekare. "

Vimba Nekuchinja

"Rongedza chinhu chakavimbika ." Zvimwe zvinhu zvose, zvakaratidzwa, zvinokosha , zvakagoverana chinangwa chechinangwa, uye kuchinja kunogadzirisa zvose zvinotevera, nekuda kwekuti vanhu vanozvida. "

Ndinofunga kuti ndichapedza nechinhu ichi chivimbo nokuti ndinobvumirana nemashoko ekupedzisira. Kana iwe uchigadzirisa chinhu chechivimbo , wabvisa zvakawanda zvezvipingamupinyi kune kuchinja kwakanaka . Saka, gadzirisa chinhu chechivimbo; famba hurukuro; communicate; Taura chokwadi; inosanganisira vanhu; tarisa zvinangwa; kubatsira vanhu kudzidza uye kukura; kuenzanisa migumisiro. Tinoziva kuti idzi idzi nheyo, kwete kungoita shanduko yekushandura, asi nemasangano anobatsira pamwe chete. Iye zvino, endai munovasika musangano renyu. Sevhisi yunivhesiti rehurumende yeHR yakasarudza painopiwa nhungamiro yekuti "Kuita Kuti Vanhu Vafunge," sevashandi veH HR ivo, "Vanhu Vanoita Kuti Vanhu Vafunge ... Kwete Madder."