Verenga pamusoro pemashoko ekuteerera, nei zvichikosha munzvimbo yebasa uye mienzaniso inoratidza kunyatsoteerera kuteerera.
The Listening Process
Kuteerera mukati mechirevo chebasa ndiyo nzira yaunowana nayo kunzwisisa kwezvinodikanwa, zvido, uye zvaunofarira zvevashandi vako kuburikidza nekubatana kwakananga.
Munhu anobatanidzwa anogona kunge ari ani zvake kubva kumushandi wako, muteresi, mutengi, mushandi pamwe chete, mutungamiri, mukuru wepamusoro, nhengo yebhodhi, mubvunzurudzo, kana mubasa rekushandira.
Kune zvikamu zviviri zvekushingaira kuteerera nekubudirira munzvimbo yebasa: kufunga uye kufungisisa.
- Kunyatsoteerera kunosanganisira kuchengetedza maziso, kutinhira, kuva nemafungiro akanaka, uye kuratidza chimiro chemuviri wehurukuro kuratidza kufarira kwechokwadi kune zvavanotaura. Mukuwedzera kune izvi zvisiri izvo, iwe unofanirawo kubvumira mukurukuri kuti apedze pfungwa yavo yose.
- Kufungisisa ndiko kudzokorora uye kufungidzira zvataurwa nemukurukuri kuratidzira kuti unonzwisisa zvavari kukuudza.
Chinoita Kuti Inzwi Rakanaka
Vateereri vakanaka vanoramba vachiedza kunzwisisa zvizere izvo vamwe vanoda kutaurirana, kunyanya kana mashoko acho asinganzwisisiki. Kuteerera kunoda kuedza kutsvaga uye kududzira mazwi nemashoko uye zvisiri izvo (semuenzaniso, inzwi rezwi, chiso chemaziso, chimiro chemuviri).
Vateereri vakuru vanoratidzawo chido chavo uye vanobvunza mibvunzo yakawanda. Ita izvi, uye iwe uchaita kuti unzwe zvakanaka.
Kuburikidza nemitauro yavo nemamwe mavara, vateereri vanobudirira vanotaurirana zvakananga kumukurukuri kuti vari kurongedza. Uyezve, vanokurudzira uye kugamuchira pfungwa, pfungwa, uye manzwiro evamwe.
Imwe nzira yekuratidza unyanzvi hwako hwokuteerera ndeyekubvumira mubvunzurudzo kuti apedze mubvunzo umwe neumwe nesitatimendi asati apindura. Usapindira uye uve nechokwadi chokuti mhinduro dzako dzinopindura zvechokwadi mubvunzo. Yeuka kuti zvakanyatsonaka kuti utore nguva shomanana yekuisa mhinduro yakarurama. Kuita izvi kunoratidza kuti wakateerera uye unofunga zvakakwana kuti uite mhinduro yakanakisisa.
Chii Chinokonzera Muteereri Wakaipa
Kuvhiringidza imwe chikamu kunoratidza kuti unyanzvi hwako hwokuteerera huri hunosimbiswa. Saizvozvowo, kupindura nenzira iyo inokundikana kupindura mubvunzo ucharatidza kuti hauna kunaka paunyanzvi hwokuteerera, kunyanya mubvunzurudzo yebasa.
Kukurukurirana zvakanyanya kunetseka zvikuru, sezvo kukurukurirana kwakakodzera kunofanirwa kuve kwakanyatsogadzikana kune vose mapato. Kunyatsoita izvi kunokudzivirira kubva pakuteerera uye mumwewo munhu kubva mukuratidza zvizere zvavanoda kutaura. Chigumisiro iwe iwe wakangotora mafungiro asina kunaka.
Mienzaniso yekuteerera Kubudirira
- Basa rakakosha rinogovera kunzwisisa kwake kwebvunzo risinganzwisisiki panguva yekubvunzurudzwa uye anobvunza kana ane kodzero.
- Mumwe mubvunzurudza anoziva kuti munhu anenge asarudzwa haatariri iye muziso kana achisimbisa simba guru.
- Mushandi webasa rekumutengesa anodzokorora dambudziko remuranda kana kuti kuchemudzira kudzokera kwaari kuti amuvimbise kuti akanzwika.
- Mumwe anopa mazano anogunun'una uye anoti, "Ndinokutaurira iwe," kukurudzira muchengeti kuti arambe achitaura nezvenyaya yavo inoshungurudza.
- Mutungamiri wemusangano anokurudzira nhengo yeboka iri rega kuti ataurire maonero ake pamusoro pekugadzirisa.
- Mubvunzurudzo anobvunza mubvunzo wekutevera kuti awane humwe hutsananguro pamusoro penzira iyo muongorori akashandisa unyanzvi hunokosha mune rimwe basa rakapfuura.
- Imwe maneja inopfupisa izvo boka rake rakataura panguva yemusangano wevashandi uye anovabvunza kana akanzwa zvinhu zvakarurama.
- Pamagumo ekudzokororwa kwebasa, mushandi anodzokorora nzvimbo dzakasvikirwa nemutungamiriri wake anokumbira kuti awedzere.
- Pamusangano wevashandi, mutengesi anobvunza mubvunzo wakazaruka sekuti, "Ndingaitei kuti ndikushandise zviri nani?" uye anokurudzira shamwari yake kuratidza zvinetso zvose zvakakwana.
- Mumwe mukoti anoudza murwere kuti anoziva kuti anotya sei pamusoro pekuvhiya kwavo kuri kuuya uye anoti aripo nokuda kwake.
- Mushandi anobhadhara zvakanyatsonaka kumukurukuri pachirongwa chekudzidzisa uye anokumbira kujekesa mibvunzo pamusoro pezvavanogamuchira.
Zvimwe Zvinokosha Kunyanzvi Pabasa
Kuva neunyanzvi hwokuteerera kwakakosha pane imwe nhengo yehurongwa uye huchavandudza mikana yako yekusimudzirwa mune ramangwana. Zvisinei, panogona kunge kune unyanzvi huri nyore uye hwakaoma huri hwekukosha kudarika vamwe, zvichienderana nebasa remabasa. Kuti uone kuti ndeapi mapeji eunyanzvi iwe unofanirwa kuisa mukutora kwako uye kubvunzurudza, tarisa mazano emabasa akanyorwa nebasa .