A Simple SLA
Mune chimiro chayo chakareruka, chibvumirano chebasa rekushanda chinotsanangura huwandu hwehutano hwekushanda iyo mutengi anobvumirana kugamuchira uye mutengi anobvumirana kupa.
Ndine SLA yakajeka neyangu yemapepa. Mukudzoka kwechipo chechipo ndinomupa mwedzi mumwe nomumwe, anobvuma kuisa pepa rangu pamusuo wangu. Kana akaiisa muhari yemaruva, ari kuputsa SLA uye chidimbu chake chichaderedzwa. Kana akazviita kakawanda, chibvumirano chichabviswa.
Pane chibvumirano chakataurwa pakati pangu uye muparidzi wepapepanhau kuti pepa racho richaendeswa pamberi pe5 AM AM (zviri mukutsvaga kwavo), asi iyo haisi chikamu cheSLA yangu nepepanhau. Muchiitiko ichi, SLA haina kunyatsogadzirisa, haina kunyorwa, uye yakanga ichitemerwa neni kupfuura "yaitaurirana". Saka tinokwanisa kuona kubva pamuenzaniso uyu wakananga kuti zvikamu zvinokosha zvechibvumirano chebasa rekushandira (SLA) ndechekuti:
- Mutengesi anobvuma kuponesa basa maererano neSLA (mupepeti)
- Mutengi anobvumirana kugamuchira nekubhadhara basa maererano neSLA (ini)
- Tsanangudzo yakajeka uye yakajeka yezvinoitwa nehupi (pepanhau)
- Ive tsanangudzo yakajeka uye yakajeka yekuti ungaenzanisa sei kuti basa racho rave richiendeswa maererano neSLA (pamusuo)
- Nguva iyo yakafukidzwa nechibvumirano (ichienderera kusvikira ndisigumisa)
- Chirango, kana zvimwe zvingasarudzwa zvinowanikwa kune mutengi kana SLA isati yasangana (yakaderedzwa tip)
A More Complex SLA
I-SLA Iine kanda yangu kambani yakanyanya kuoma. Inosanganisira zvinopfuura chimwe chinhu uye iyo yakanyorwa zvakanyorwa zvakagadzirirwa kudare redzimhosva. Kusiyana neSLA yemapurisa, handina kuudza SLA nekambani yekambani. Uye handina kutaurirana naro. Kambani yekambani inoiparidzira sechikamu chemazwi avo nemamiriro. Yangu chete "kukurukurirana" ndiyo yaisarudzo yekugamuchira SLA sezvavakaipa kana kuwana imwe kambani yekambani.
Iyi SLA inobatanidza kuwanikwa kwebasa rangu rekamberi, nguva iyo kambani yekambani inofanira kupindura kune zvandakakumbira zvekuziva kana kushanda, uye nguva yavanofanira kugadzirisa kana kugadzirisa zvigadzirwa zvisina kukwana. SLA inotsanangurira zvikwereti kumakambani ekambani kana ikakundikana kusangana nemitemo yenhengo ipi neipi yeSLA. Semuenzaniso, kana chero kashani yemakambani isingawanikwi kwemaawa anopfuura mana muzuva rimwe chete ivo vachapa chikwereti kanda yangu mari yebasa rezuva rose.
Pane dzimwe nguva, apo ini ndanyunyuta pamusoro pekutyora kweSLA, vakanditora mwedzi wakakwana, pane zuva rimwe chete, asi ichi ndicho chinhu chinogutsikana nevatengi pane kunyanya chikamu cheSLA.
Izvo zvinyorwa zveSLA zvishoma, asi mubatsiri nguva dzose anenge akasununguka kudarika izvo uye mutengi ane kodzero yekuti asasimbirire chirango cheSLA zvakakwana.
Imwe SLA Muenzaniso
Kambani X inoratidza chibvumirano chebasa rekushandira (SLA) neKambani Z. Company X inobvumirana kugamuchira webhusaiti yeIkambani Z pavashandi vekambani X. Makambani maviri anobvunzurudza zvichazofukidzwa nechibvumirano, nguva yakareba sei chibvumirano chichave chaicho, kuti Z Z inguva ipi ichabhadhara nokuda kwebasa rinenge rakataridzwa muSLA, uye chii icho chirango chichava kana Company X isingabatsiri maererano neSLA.
Chibvumirano chinotsanangura, kuti website yeZ Company Z ichaonekwa nevashandisi veIndaneti 99% yenguva. (Vaikwanisa kutaurirana kuti iwanikwe 99.9% yenguva, asi iyo ingadai iri yakadhura uye Company Z yakanga isingafungi kuti yakanga yakakodzera.) SLA inotaurawo kuti urongwa hwekugadzirira huchakwanisa kuronga 2,000 mirairo paminiti uye kuti kubva panguva iyo munhu anoshandisa mutemo kusvikira vamugonesa pa--creen confirmation haizotora nguva inopfuura 3 seconds.
Kambani X inobvumirana kupa ruzivo rwekutsvaga (foni uye email) kune injini yekambani yeZ kuonana chero nguva iyo webhusaiti isiripo. SLA inosanganisirawo nzira yekuwedzera, iyo yose kuenda kuCCTO yeKambani X kana kuparara kwebasa hakugadziriswi munguva dzakataridzwa muSLA. Pakupedzisira, SLA inotsanangura zvikwereti zvemari Kambani X inofanira kubhadhara Company Z kana SLA isati yasangana. Zvikwereti zvakasiyana nehutano hwekuwanika uye yehutano hwekugadzirisa matanho.
Pasi Pasi
Service Level Agreements (SLAs) inzira yekupa mutengesi uye mutengi kubvumirana pane zvichaita huwandu hwehutano hwekugutsikana kwevatengi. Zvinogona kuva nyore uye zvisina kunyorwa. Inogona kuva nyanzvi yemagwaro emurairo. Vanotsanangura zvakadzama zvido zvinoshandiswa uye zvasarudzwa nomutengesi kana SLA isati yasangana. Kana mamwe maitiro uye maitiro kune chikamu chemupiki akakosha kuti kubudirira kwekambani yako ione chibvumirano chebasa rehutano senzira yekuderedza dambudziko rekambani yako.