Nzvimbo Dzose dzeMari Matric:
Kune zvakawanda zvakasiyana-siyana zvakanatsanangurwa nezvemari, zviyero, uye zviyero zvinoshandiswa nevanyori vezvikwereti, nyanzvi dzemari uye vatyairi kuti vaongorore uye vaongorore hutano hwebhizimisi. Vashandi nevatengi vanoona zviyero izvi zvakanyatsotarisa kuongorora kukosha uye kuongorora kubudirira kwehutano. Kazhinji inotsanangurwa nezvemari yemitrikiri inoratidzirwa muchimiro che ratios inosanganisira:
- Liquidity Ratios iyo inobatsira mabhizimusi kuongorora kukwanisa kwavo kubhadhara mabasa uye kubhadhara zvikwereti. Aya magetsi anochengetedzwa zvakasimba kuti ave nechokwadi kuti hurumende inogona kusangana nemitoro yayo yenguva pfupi.
- Mari Yezvokubhadharwa Kwemari inobatsira mabhizinesi kunzwisisa zvakakonzera chikwereti pane zvese zvekugadzirisa zvemari. Aya mazano anobatsira vatinhi vemabhiza uye vanobatana navo kuongorora njodzi yemari.
- Asset Efficiency Ratios iyo inotarisa kubudirira kwekushandisa kushandisa zvinhu zvekambani yekufambisa mari nemari. Aya matanho anoongororwa kwenguva yakareba kuti aone kuvandudza kana kuora kwekushandisa kwezvinhu.
- Kubatsiridza Ratios iyo inoongorora kubudirira kwehutungamiri mukutsvaga mari yekuwana kubva kune iyo inowanikwa mumari. Nhamba idzi dzinokosha zvakanyanya kune varairidzi uye vagovana.
Non-Financial Financial Measures:
Kuwedzera kune zviyero uye zviyero zvinoshandiswa kuyananisira utano hwemari, sangano rekushandisa rinoshanda kusimbisa nekugadzirisa zvirongwa zvisiri zvemari uye matanho anoongorora hutano hwemashoko makuru, maitiro, maitiro, uye mazano.
Tsanangudzo yezvikamu izvi zvezviyero zvinosanganisira:
- Nzira dzekugutsikana kwevashandi zvigadziriro, kusanganisira net net promoter score.
- Nzira dzevashandi vanoita basa kana kugutsikana.
- Quality metrics.
- Nzira dzekudzidza nekuvandudza.
Sei Uchishandisa Mari Nezvekushaya Mari?
Zvose zvemari uye zvisingabhadhari zvemari dzinoita basa rakanaka kwazvo kuziva zvinetso kana kuratidza simba. Vanokuudza kuti chimwe chinhu chakaguma mune varombo kana zvakanaka. Zvisinei, havatauri zvakananga kune mafambiro ayo akasika matambudziko kana kuti akazoguma mune zvaakawana. Vatungamiri mapoka vanoshandira kukudziridza mhizha yematriciti akasiyana anoratidza migumisiro uyewo kupa humwe uchapupu hwakajeka hunoratidza kunzvimbo yesimba kana dambudziko.
Metrics uye Scorecards:
Kakawanda, matrikiti anounganidza uye anowanikwa mumutauro unonzi scorecard. Nhamba yacho ine ma metrics anobvumirwe nehutungamiri seicho chinonyanya kukosha uye kutora zviratidzo zvebhizimisi.
Iyi chikwangwani chinoshandiswa nekambani yevatariri vanoita basa kuti vaone nzvimbo dzakagadziridzwa uye kuongorora kubudirira kweizvipuriro zvekare uye kuchinja. Kukudziridza chikwangwani kunotora nguva nekugadzirisa zvakanaka. Zvakanaka, vatungamiri vemakwikwi vanosarudza kuongorora mitero inofananidzira kuchinja kwakanaka mumigumisiro yemari pane imwe nguva mune ramangwana. Izvi zvinotungamirira zviratidzo zvinobatsira mauto mapoka mapurogiramu akanaka uye mari yekusimudzira kuenderera mberi kusimbiswa kwematric.
Chenjerera Maitiro Akawanda Akawanda:
Zviri kuedza kuenzanisa zvinhu zvose, asi muzvokwadi, kune chikamu chiduku chemaseriki anopa zvakanakisisa zviratidzo zvehutano hwehutano uye hunogona. Zvinokwanisika kutevera uwandu hwenhema hwechokwadi, apo kuwedzerwa kwegranularity imwe yemetric inokundikana kupa mashoko ane zvaanoreva kana kunzwisisa pane kudzoka. Vatungamiri vanokurudzirwa kuti vashande kuti vaone matanho anokosha zvikuru anoyera kubudirira kana kusakonzerwa kwezvisarudzo zvisati zvaitika, uye izvo zvinomiririra bhizinesi kuvandudza kubva pane zvasarudzo.
Pfungwa Inokosha:
Nyanzvi inozivikanwa yehutungamiri hwehutano, W. Edwards Deming akati, "Pasina dhi, iwe uri mumwe munhu ane pfungwa." Dhiyabhorosi uye sangano raro mumashrikiti ekugadzirisa uye mapikicha ndeye basa rinokosha zvikuru mune sangano remazuva ano.
Kunyange zvakadaro, vatungamiri vanorayirwa kuti vayeuke kuti, "chinowanikwa chinoyera chinowanikwa." Sarudza maitiro ako uye zviyero zvakanyatsonaka.
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** Ona gwaro rakazara reBusiness Management Terms uye Zvinyorwa
Yakarongedzwa neChirwere Chemavara